Contact
Questions, suggestions, bug reports or partnership enquiries — they all reach the same inbox, and we read all of them.
When to write to us
- You have hit a bug or unexpected behaviour in the app.
- You want a drink or brand added that is missing from the list.
- You spotted a translation mistake — we fix all 12 languages through community feedback.
- You have a request about your personal data (access, deletion, objection).
- You want to talk about press, partnerships or business use.
What helps when reporting a bug
- Your device and OS version (e.g. iPhone 14, iOS 18.2).
- The app version — shown at the bottom of the settings screen.
- The steps that led to the problem.
- A screenshot, if you have one.
Response time
Promilaj is built by a small team. We usually reply within a few working days; during busy periods it can take longer.
If your message concerns an urgent security issue or a data request, saying so in the subject line helps us prioritise it.
Important notice
Promilaj is not a health service and we cannot give medical advice. If you suspect alcohol poisoning, call emergency services immediately (112 in Turkey and across the EU).
